Testimonials

 

21/7/2010 - Phil and Marg Barber

Dear Paul,

Phil and I would like to take this opportunity to thank you for your very professional service with the purchase of our investment property. You answered all our questions promptly and professionally, you also went out of your way to work around our busy schedules which made it very easy for us to view the property we purchased at a convenient time for us and for the tenants of the property which worked well for both parties. Thank you again for all your help and we look forward to dealing with you in the near future.

 
Dear Jayde,
 
I would also like to thank you for all your help during the transition of our new tenants and new investment property. I asked many questions and sent you many emails and you always answered all my queries promptly and professionally. You were able to explain things very clearly and I thank you for that. I look forward to having you manage our new investment property.

 

 

10/6/2010 - Glenn & Glenda Pummeroy

The Pummeroy family were thrilled by the quick sale of their once much loved home in Werribee South.

I was quite suspicious of the integrity of real estate agents in general after a 'not so wonderful' rental experience with another undesirable agency in Werribee.  I spoke with a few different agencies as I wanted to get the feel of how it all worked.  The first two were very big on beating their chests and talking themselves up big, so when I spoke with Lisa Draper of Triwest Professionals it was very easy and a pleasure immediately.

Once we signed up it was a very efficient start up process and Lisa was a wonderful communicator and she kept us posted along the way very regularly.  I felt we'd make a good team and with us being in Western Australia I needed somebody who listened well.  Lisa proved to be that person.

Lisa was attentive and sympathetic to our needs and frustrations.  She couldn't have been more helpful, I felt she went the extra mile, mopping the floors, getting things organised, trying to make the house as presentable as she could.  She also remembered the 2-3 hour time difference we had in WA!  I felt as though I was her only Vendor and I know she had others but she always conducted herself in a most pleasant, friendly and professional manner.  She was always tactful but honest and always in good humour.

Lisa conducted OFI's every Saturday and dutifully reported to me the 'happenings' each Monday.  Our home was sold at the 6 week mark and for a price we were happy with.

We certainly had a good experience dealing with Triwest - across the board.  I always found the reception staff to be most helpful, always switched on and pleasant, they were most obliging at all times.  Thank you Lisa and Triwest for painlessly selling our home for us whilst we were in the West.

 

 

May 2010 - Linda Richards

Dear Tiffany, Jayde & Team,

Thankyou again for your attention to detail and prompt letting of my property.  I will certainly use your services again in the future.

 

 

9/5/2010 - MD Najmul Kabir

It is my pleasure to provide a written recommendation for Amy McLachlan - Triwest Real Estate for the nonstop hard work and ongoing support.  Amy has been dealing with me regarding my property and has given me a fantastic support to choose the right property as I am having limited knowledge on Real Estate Industry.

Amy McLachlan has conducted herself in a very professional manner by being proactive to organize the paperwork and keeping me informed all the time.  She always has given prompt response whenever I had any queries.  It will be unfair, if I don't mention about the other staff of Triwest Real Estate, they were always helpful to me in absence of Amy.

Regardless of whether you are buying or selling, I would highly recommend Triwest Real Estate to help you in this life changing move specially Staff like Amy McLachlan.  I could not have aksed for a better service to Amy to guide me through the process of buying an investment property.  I will look forward to continuing my working relationship into the future with Amy and her team.

 

 

25/4/2010 - John & Allyson Hearnden

Dear Paul,

We would like to take this opportunity to express our appreciation to you for once again securing the best possible result for us.  We have had a long standing professional relationship with Paul spanning almost 20 years.  Paul has sold a number of properties for us and managed several rental properties during this time.  We have always known Paul to be honest & trustworthy as well as a wealth of local knowledge.

We would recommend the team from Triwest to anyone looking to buy, sell or rent as we believe they are the leaders in their field in the local area.

Many thanks.

 

 

9/2/2010 - Russell Dennison

Dear Jayde,
I would like to thank you for the outstanding service both you and Triwest Real Estate have provided me over the last 5 years. Your tenant selection, regular contact and professionalism have made it a very pleasant experience being a landlord. I anticipate that I will once again require the services of a managing agent in the future and I will not hesitate to come straight back to you when that situation arises.

 

 

Feb 2010 - Tracy Ryan

Thankyou for everything. It has been a pleasure renting. I have enjoyed the last 5 years renting from Triwest. I found all the team to be very helpful in every manner. Thanks again.

 

 

Oct 2009 - Jamie Hogan & Linda Baulch

Oh My God, you sold two of our houses in 2 weeks.  Thank you so much.

 

 

25/9/2009 - Barbara Carpenter

In 2000 I decided to place an investment property of mine on the market.  I chose to list with Paul Nuske and the sales team at Professionals, Triwest Real Estate.  The property sold in a timely fashion and I was extremely happy with the sale price and overall experience.

Nine years later and Professionals, Triwest Real Estate has sold a total of five properties for me.  On one occasion I did ask two other Real Estate Agents to quote on a sale, but I chose to stay with Professionals, and it was the correct decision.

I have no hesitation in recommending Professionals, Triwest Real Estate.  I feel very comfortable dealing with Paul Nuske, his extensive knowledge of the local market and professional attitude makes selling property a very simple process.

 

 

9/9/2009 - Audrey & Mike Cheadle

Dear Paul,

Mike and I have just about settled in at Paisley Ct and we would like to take this opportunity to thank you for your excellent service that you provided in helping us obtain the property.

Your attention to detail, arranging inspections and any questions we had on the property is to be commended.

Thank you again.

 

 

28/8/2009 - Eric & Frances Wilde

It has been our pleasure to have Ms Amy McLachlan from Professionals Triwest Real Estate offer our property for sale.

The response to her work was professional in all manners, nothing was too much trouble for her and as a result our property was sold very quickly.

We would not hesitate in recommending you select Professionals and in particular Amy, to deal with any of your real estate matters.


To Jade & girls in "Rental" office.
Just a small token of appreciation for all the work you have done with our Rental Property.
We have appreciated your very professional help.

 

 

24/8/2009 - Ashley Dunen

My partner and I have recently purchased an investment property through your office.  The agent who assisted us was Paul Nuske.  We would like to thank Paul for his help and efficiency with everything involved with the purchase, his manner was very professional and we were pleased with how smooth things went.

This property is a great addition to our portfolio and we look forward to doing business again with Paul if and when the opportunity arises.

 

 

20/8/2009 - Dale & Sharon Attwell

Dear Amy and Paul,

We would like to take this opportunity to thank you, and the Triwest Real Estate team for the excellent result in selling our property.

This was handled professionally from start to finish, and we appreciated your manner and honest opinion on how to prepare our property for sale.  Your professionalism was reflected in the excellent response from home buyers in the market, and we were extremely pleased with the final outcome.  We would not hesitate to recommend you to family and friends who are considering selling their property.

Once again we would like to thank you for your assistance with all aspects of selling our property because without your experience and expertise I am sure we would not have received such an outstanding positive result.

 

 

1/7/2009 - Shane Stafford

Just wanted to say thanks very much to you and your colleagues for the hard work and the effort you have put into finding a tenant for my unit, it has all been conducted in a very professional manner.  I know I probably made it a bit difficult to find a tenant to fit the criteria that I set, but I think you have done well with the tenant that has been selected and I won't be worrying too much about how the unit is being looked after.

Receiving my statements and other documetns via email is great, very efficient!

Anyway, I look forward to a long relationship with Triwest, you and your colleagues.

 

 

8/5/2009 - Paul Ngo

I would like to thank you for helping me purchase my new home. With your professional guidance and knowledge, you are able to make my dream come true. I feel that you really care through every step and I really admire your dedication and commitment to me. I feel that I had an excellent connection with you because I see how hard you work.

While some agents say they give good service and really work for you, no one could work harder for their clients than you and no one could give better and different service than you. When I thought that there were people who wanted to buy a house that I also wanted to buy, I rang you and surprisingly you were willing to help and guided me throughout till the end even though it was not listed by you, I can hardly believe it.

If anyone asks you whether you're a great agent to buy or sell their house, tell them to call me. I would definitely recommend you to anyone who is seeking assistance during such an important time in their lives.

Once again from bottom of my heart, thank-you for your professionalism and dedication.

I would like you to know that how grateful I am for all the help your staff, Ms Amy McLachlan, has given me the past few months. Buying a house if filled with confusions and anxiety.

Ms Amy McLachlan is very positive and supportive throughout. As a single owner, she guides me through each step with cool professionalism. She keeps in constant communication. Most of all, her knowledge of the real-estate world is enormous, and I have been the beneficiary of that knowledge.

I would like to take this opportunity to thank-you and Amy for your excellent service. I am sure your future clients will be as equally satisfied as I've been.

 

 

 

1/5/2009 - Neil & Jenny Geuer

Hi, girls. We just want to say what a great job you are doing in managing our property. It is so difficult being so far away (W.A.) It is great peace of mind to know our affairs are being handled so efficiently. We really do appreciate it.

 

 

5/4/2009 - Dot & Wally Martin

Dear Amy & Paul

I would like to thank you both for the manner, in which you conducted the sale of our property. Triwest Real Estate lived up to their advertising with their professional advice, their professional approach, and the professional way you looked after the sale of our home, we were appreciative of the way you kept us informed of every aspect of the sale from the very first day to the completion of the sale at handover.

Both Dot and I have no hesitation in recommending the Professionals at Triwest Real Estate to our friends or anyone else who asks us who sold our home.

Thank you Amy and Paul for your friendship during this time.

 

 

23/4/2009 - David & Joanne Hornstra

Dear Paul,

We would like to thank you so much for the fantastic services both yourself and the Triwest Professionals team have provided us with, whilst selling our home with you. From the moment we called to meet with you, we have had nothing less than outstanding advice, service, care and commitment from you and your team. We always felt comfortable in our dealings with you, as Triwest Professionals never made us feel like 'just another client'.

After unsuccessfully listing our property with another (not so professional) local agent, we were ecstatic to be able to achieve a successful result with your company in less than half the time. The courteous and efficient manner that Triwest Professionals used at all times when arranging inspections, providing feedback, submitting offers and answering our queries or concerns is second to none. Not all real estate agents are as professional and consistent with their clients as you and your team!

6½ years ago we purchased our current home from Triwest Professionals. Your service, commitment and work ethic was unbeatable then and now having just sold the same house with you, we can honestly say nothing has changed - you have lived up to our previous experience.

Paul, you are an excellent Real Estate Agent. We greatly admire and appreciate your industry knowledge, experience, sound advice, commitment, honesty and your natural down to earth manner.

Following our first experience with Triwest Professionals some 6 years ago, we recommended your services to our friends and family. We will continue to praise Triwest Professionals services and look forward to one day (a long, long time from now!) selling our next home with you. Loyal clientele and repeat customers really are the best promotion for a company.

Thank you and kind regards.

 

Dear Amy,

Thank you so much for the fantastic service you provided us whilst selling our house with Triwest Professionals. You were a pleasure to deal with!

Your honesty and positive comments about our home always made us feel at ease. We especially appreciated that you never made us feel like 'just another client'. The feedback you consisently gave us, your genuine, friendly manner and your work ethic are outstanding and most definitely lived up to our previous experience with Triwest Professionals some 6 years ago.

Amy, you are an excellent representative for Triwest Professionals and we will definitely be recommending you to our friends and family.

Once again, thank you.

 

 

March 2009 - Maxine Parker

Dear Paul,

I would like to take this opportunity to thank you in regards to the purchase of my property. The service you provided me was always courteous and helpful.
Having built my last two homes this was the first time I had purchased an established property and I was unsure of the process.

Dealing with yourself and your staff made the experience a happy and stress free experience and at all times you provided me with a high standard of service.

Once again thanks for helping me and I wish you and your staff all the best.

 

 

24/2/2009 - David Barker

Hi Paul, and allow me to introduce myself - I was renting one of your properties from February last year to December.

I just wanted to congratulate you on your staff's performance - Sandie and Jayde especially.

From the outset it was obvious that your agency took property management seriously and I was very impressed with the amount of detail and care taken prior to signing the rental contract.

My experience subsequently with Jayde on maintenance issues and final settlements etc. was handled in a very professional manner indeed, so much so that on several occasions I have mentioned to people I have come into contact with, that if they ever wanted an agent to look after their property, they should contact you.

It is a revelation that an agent would look after the landlords interests so well - and that in turn looks after the tenant as well.

So, well done Paul to you and your team, it was a good experience for me and one I will remember.

 

 

19/2/2009 - Martine Grant

Dear Paul & Staff @ Triwest Werribee,

I wanted to take a moment to pass on my thanks & gratitude to you on the recent sale of my property in Werribee. Aside from Paul being recommended by family as a professional, sincere, diligent and amiable real estator, I found him to be pleasant, thorough and efficiently communicative. I was very pleased with the price I received and the regular updates re OFIs and client interest. I was at all times made to feel an integral part of the decision making process and not a pawn in the process.

I would absolutely recommend Mr Paul Nuske and his staff to deal with the buying or selling of my future property and am grateful for such a smooth and professional experience.

 

 

29/10/2008 - Carmel & Brian Jackson

We would like to take this opportunity to extend our heartfelt thanks and appreciation for the exceptional service you provided in handling the sale of our property.

You displayed utmost professionalism and were dedicated in obtaining a fantastic sale result in a short period of time. You delivered on your promises and at all times kept us informed of the sale process. Nothing was ever too much trouble and you went out of your way to answer any questions we had.

We really could not have asked for anything more and we are thrilled at the result.

We will be sure to recommend you to our friends should they need to sell their homes too!

 

 

25/8/2008 - Lyndsay O´Toole

Dear Paul,

On behalf of my family, I would like to thank you for the upfront and sensitive manner in which you coordinated the sale of our late brother's property.

You and your team, on the day of the auction, were considerate and most professional, - hence the name I guess!

We would recommend your very professional service to any of our family and friends, if they were considering selling or purchasing a property in Werribee and/or surrounding areas.

Thank you once again.

 

 

June 2008 - Michelle Rhodes

My house recently settled and I want to thankyou so much for your support and professional service. You always kept me updated and fully informed.

I really appreciate your help and kindness. I wish you all success in future and will be happy doing business with you again.

 

 

22/5/2008 - John Mc Millan

Thank you for the excellent effort in leasing my unit for me.

I am very pleased with the result and it appears that you have found the right tenant for the unit who will fit in with the surrounding occupants.

My next door neighbour requires an urgent written estimate of the value of his unit and I have recommended that he uses your company's services as he may have to sell in the near future.

Thank you once again for your excellent service.

 

 

May 2008 - Len Spain

Thanks for all your help in leasing my property.  Your professionalism and work ethic is simply outstanding. Please pass on my thanks to your team.

 

 

1/5/2008 - Mary Stormont

I would like to thank Triwest for the successful sale of two properties for us in the past twelve months, also for the leasing of properties on our behalf over the past 10 years.

I have found Paul Nuske to be very professional and honest during these dealings.

I am pleased to recommend Paul and his staff to take care of your real estate needs.

 

 

22/2/2008 - Linda McCrae & Jennifer Butterworth

Paul Nuske and staff at Triwest Real Estate have this month, sold a house which was a deceased estate held by myself and my sister as executors to that estate. As we live in Morwell approx 3 hours away from Werribee, the Professionals at Triwest Real Estate were recommended to us by our solicitor.

We left all arrangements to Paul Nuske, and he has managed the estate and sale of the house without us having to travel once. The sales promotion & open days for the house were of a standard that was very professional, prompt, regular and extremely well arranged.

Paul kept us advised at all times, in a very professional, friendly manner and we have no doubts that if left to ourselves to deal with, the sale of the house would have been a much more costly and time consuming process.

We highly recommend Paul Nuske and his team at Triwest Real Estate, Professionals of Werribee, and have no hesitation in knowing that the high professional service we received is a normal day to day event at the office.

 

 

14/2/2008 - David & Joanne McKie

We were very impressed with the professional and efficient manner in which the team at Triwest Real Estate, handled the sale of our property. They were attentive and caring and never failed to provide us with feedback and information.

We feel that the team went above and beyond to achieve a sale, with the minimum of fuss. We would not hesitate in recommending the Professionals Triwest Real Estate to our business and personal contacts.

 

 

11/2/2008 - Nicole Hutchison

I just wanted to take a moment to thankyou for selling my home.

The decision to sell my home after 10 years was a difficult one. I met with many local Estate Agents in the area, but found your honest and up front approach, and competitive pricing set you apart from the others. You were spot on with the time frame of sale and also price. You got the price that I wanted and in record time. You were also great at keeping me in the loop and answering any questions I had along the way and also offered some great advice with presentation of my home.

Once again, I commend and thankyou for your professionalism and expertise and I have recommended your services and that of Triwest to others.

 

 

16/12/2007 - Brendan Lombardo

I would like to thankyou, for all your time & effort spent in helping me purchase my first home. You kept me up to date & informed throughout the whole process, which was greatly appreciated. My family/friends have purchased homes through other agents and you have been by far the most helpful & professional agent we have come across. Your phone calls & letters throughout the entire time have truly been helpful. You have made me very comfortable throughout the process which could have been stressful but with your help it was a stress free process.

I would highly recommend you to anyone purchasing or selling their home.

Thankyou again.

 

 

9/11/2007 - Graeme & Judy Connor

Professionals Triwest Real Estate Sales Consultants presented themselves and promoted their business with the utmost professionalism.

They thoroughly explained the Sales promotion process to my wife & myself and answered all questions asked.

The process from initial contact through to taking promotional photos to achieve the required result for the property can only be described as excellent.

I have dealt with other Real Estates throughout Victoria in both buying & selling and I have no hesitation in recommending Professionals Triwest Real Estate in handling of your property.

 

 

1/11/2007 - Jane & Jes Zammit

Just a short note to let you know we were extremely impressed with your assistance and help during the sale of our home.

Your professionalism, time and commitment were outstanding and we could not be happier with the result you helped Jes and I achieve. You have no doubt helped us to reach our ultimate goal, where we are now residing. We would be only too happy to recommend you to anyone should the opportunity arise. I'm sure they would be as impressed as we are.

Jes and I would like to wish you and your family well for the future, and again, thank you so very much for your time and effort, and the assistance of the team at Triwest Real Estate.

 

 

31/8/2007 - Michelle Krueger

Just wanted to thank-you for the fantastic sales result you obtained for my property in Wyndham Green which was beyond my expectations.

You were a pleasure to deal with and very professional from the first valuation meeting to your sales proposal, open for inspections and the eventual sale of the property. I was also very impressed with your prompt follow-up before, during and after the sale took place which made the sale very easy and hassle free.

Your passion and knowledge of the local market was very evident and I would not hesitate in referring you to my family and friends.

Thanks again, job well done!

 

 

Aug 2007 - Martyn Perry

Paul, just a line to thank you and your team on the handling of the sale of my property in Werribee. The whole process was seamless and provided me with a pleasing result. I was kept informed from start to finish of progress and was more than happy with the effort put in regarding the marketing of my property. Congratulations to you all on the high standard of service I received whilst selling my property with you.

 

 

23/8/2007 - J.S. Mitchell, Vice-Principal Westbourne Grammar School

I am more than happy to give testimony to the efficiency and professionalism of Triwest, Werribee.

My wife and I have been dealing with the company since 1981. It gives me pleasure to provide a reference which underlines their friendliness, helpfulness and complete co-operation in all of our business dealings.

In particular, Mr Paul Nuske has very recently been our Agent for the sale of our unit in Werribee.

Mr Nuske is a wonderful man to correspond with and the manner in which he and his company have handled and expedited this recent sale, has given my family utmost reason to believe they are invariably trustworthy, honest and totally professional.

We are extremely pleased once more to place all business in their hands. We would never contemplate using any other Agency.

 

 

27/7/2007 - Robert O´Mara

Thanks for the great job you did in selling my home. Sold within a week of being advertised and I was impressed by the friendly and down to earth service by you both at Triwest Professionals Werribee. You made it an easy stress free process and I will highly recommend you to anyone I know of who is selling or buying a home in the future.

 

 

10/7/2007 - Darren Sargent

It is with pleasure that I write to you regarding the exemplary "customer service" I received with the recent sale of my property by your sales representative. He displayed a professional manner throughout the sale process of my property. He has an excellent product knowledge regarding the current property market, which allowed him to obtain the best price for the sale of my property.

Thank you very much for the service offered by Triwest Real Estate and I would have no hesitation in recommending your services to potential buyers and sellers in the future.

 

 

May 2007 - Jodie Davies

My husband and I firstly had contact with Triwest Real Estate at an inspection of a property in Werribee in late January 2007. Their Sales Consultant organised a time for inspection at very short notice and was on time and promptly showed us through the property. I found him to be down to earth, easy going, knowledgeable and happy to answer any of our questions.

We were not successful in purchasing that property but he kept us informed throughout the negotiating process and was honest and provided us with realistic advice concerning our position of not being in the ideal situation to purchase a property.

My husband and I spoke to the Consultant from Triwest about our predicament and he was more than happy to help us. We had spoken to three other Real Estate Agents prior to meeting him and were not satisfied with how we were treated. It was an easy decision to allow Triwest to sell our property in Werribee.

Triwest took the time to explain the procedures of selling a property and provided us with sound advice which we took on board, which resulted in our house selling within four weeks of it being put on the market. They organised numerous inspections of our property and were accommodating with any problem that occurred during the organising of the inspections. Their Consultant negotiated extremely well with the potential buyers and with his knowledge of Real Estate pushed the potential buyers to get us the best possible price for our property. We were extremely happy with the outcome of the sale and with the professionalism and reassurance that was showed to us throughout this stressful time.

I would not hesitate to ask Triwest to attend to our Real Estate matters in the future and would not hesitate in recommending them to our family and friends.